Terms of service

TERMS OF SERVICE

By accessing this website or purchasing from Hauntlight, you agree to these Terms of Service.

PRODUCTS AND PRICING

We make reasonable efforts to display our products, descriptions, images, prices, and availability accurately. Colors and appearance may vary depending on your device. We may correct errors, update information, change prices, limit quantities, or cancel orders when necessary.

ORDERS

We reserve the right to accept, refuse, or cancel any order. If we cancel an order after payment has been processed, we will refund the amount charged to the original payment method.

You are responsible for providing complete and accurate billing, shipping, and contact information. We are not responsible for delays or failed deliveries caused by incorrect information provided at checkout.

PAYMENTS

All prices are displayed in United States dollars unless stated otherwise. By submitting payment information, you confirm that you are authorized to use the selected payment method.

SHIPPING

Shipping times are estimates and are not guaranteed. Delays may occur because of carriers, weather, holidays, supply issues, or other circumstances outside our reasonable control. Please review our Shipping Policy for additional information.

RETURNS AND REFUNDS

All purchases are subject to our Return and Refund Policy. Sales are final except where a replacement or refund is provided for an eligible damaged, defective, incorrect, or missing order, or where required by applicable law.

PROHIBITED USES

You may not use this website for unlawful, fraudulent, abusive, or unauthorized purposes, or attempt to interfere with the security or operation of the website.

INTELLECTUAL PROPERTY

The Hauntlight name, website content, written materials, graphics, and branding may not be copied, reproduced, or commercially used without permission, except where permitted by law.

THIRD-PARTY SERVICES

Our store may use or link to services operated by third parties, including payment processors, shipping providers, and Shopify. We are not responsible for third-party websites or services that we do not control.

DISCLAIMER AND LIMITATION OF LIABILITY

To the fullest extent permitted by law, products and services are provided without warranties beyond those that cannot legally be excluded. Hauntlight will not be liable for indirect, incidental, special, or consequential losses arising from the use of this website or our products.

Nothing in these Terms limits any consumer rights, warranties, liabilities, or remedies that cannot legally be excluded.

CHANGES TO THESE TERMS

We may update these Terms from time to time by publishing the revised version on this website. The version posted when an order is placed will apply to that order.

GOVERNING LAW

These Terms are governed by the laws applicable in Ontario, Canada, without limiting any mandatory consumer protections that apply to a customer.

CONTACT

For questions about these Terms or an order, please contact us through the Contact page on our website.