Shipping policy

SHIPPING POLICY

SHIPPING DESTINATIONS

We currently ship only to eligible addresses within the United States.

PROCESSING AND DELIVERY

Orders are generally processed within 1–3 business days. Estimated delivery is typically 5–12 business days after processing.

Delivery dates are estimates and are not guaranteed. Carrier delays, severe weather, holidays, high order volumes, address issues, or other circumstances outside our control may affect delivery times.

TRACKING

When tracking information is available, it will be sent to the email address provided at checkout. Tracking may take up to 48 hours to update after shipment.

SHIPPING COSTS

Any available shipping charges will be displayed at checkout before payment is completed.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Contact us immediately if you notice an error. We cannot guarantee that an address can be changed after fulfillment begins.

DELAYED OR MISSING ORDERS

If tracking has not updated for an extended period or your order has not arrived within the estimated timeframe, please contact us through our Contact page with your order number. We will investigate the shipment and, when appropriate, provide a replacement or refund.

DAMAGED, DEFECTIVE, OR INCORRECT ORDERS

Please contact us promptly through our Contact page if your order arrives damaged, defective, or incorrect. Include your order number and clear photographs when applicable so we can review the issue.

ORDER CANCELLATIONS

Orders may be cancelled only before fulfillment begins. Once an order has been processed or shipped, it cannot be cancelled.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer-protection law.